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acroyearwhen they don't leave a damn phone number on the damn voicemail?
Some "David Johnson" claiming to be from "Adelphia" (yes, we use them for cable modem, but not cable service) has twice now left a voicemail on my home # asking to call him back but with no phone number or other means to get back to him. the customer service line at adelphia (the nationwide 888 number) can't find any record and they say the local adelphia office no longer accepts incoming calls (a STUPID policy if ever there was one). billing can at least tell me that its not a problem with the account so chances are the guy's just trying to sell me cable service i don't need, but still that's REALLY stupid customer relations, especially if the guy's in sales.
Some "David Johnson" claiming to be from "Adelphia" (yes, we use them for cable modem, but not cable service) has twice now left a voicemail on my home # asking to call him back but with no phone number or other means to get back to him. the customer service line at adelphia (the nationwide 888 number) can't find any record and they say the local adelphia office no longer accepts incoming calls (a STUPID policy if ever there was one). billing can at least tell me that its not a problem with the account so chances are the guy's just trying to sell me cable service i don't need, but still that's REALLY stupid customer relations, especially if the guy's in sales.
