acroyear: (sigh)
[personal profile] acroyear
Store credit for full price of the item.  Purchased an unopened one of the same.  No hassles at all.

Benefits out of this: mom still got the $10 gift card that came from getting the open box item  in the first place(she probably re-gifted that to a fellow teacher or something), and I got rewards-points for buying the replacement.

Good thing I got there when I did.  By the time I hit the front, the returns line was 3 times longer than it was when I walked in.
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