Brilliant Comparison...

"Unless I'm unclear on the idea, "species" are an entirely human construct. The end of one species and the beginning of another are like the lines on a map. We made them up out of convenience." -- rooter, in a comment on that page.

Hey you low-carb people!

One of Dave Berry's best columns ever is on a subject near and dear to your stomachs...

Customer Service Sucks -- so says the Washington Post

In the article here [free reg, blah blah blah].

I found it interesting that days/weeks/months after the fact, the Press can contact the right spokesperson and be told "that customer service agent was in error/mispoke/made a mistake/whatever", but when that agent is the only link between you and the supervisor who can confirm that personally for you the customer, trying to get a seemingly simple problem solved, there's not much to rejoice in on reading that.